A SIM only deal is a contract that gets you an monthly bundle of data, calls and texts for a monthly charge. With SIM only deals, you don't have to pay for the phone. All you're paying for is the SIM card and the bundle.
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A guide to switching mobile phone provider
You keep your mobile phone number after a transfer.
With our free SIM only price simulator you can easily choose the right mobile phone subscription, taking into account your budget and needs.
On the secure website of the mobile phone provider you apply for the contract. Be sure to mention you current phone provider, and your current mobile phone number (if applicable).
The new SIM card will be delivered by post the next day. For security reasons, this SIM card has not yet been activated. Please confirm to the operator that you have received the new SIM card and they will start the activation process free of charge.
As soon as the signal on your old SIM card drops, it is time to insert the new SIM card. After a short reboot of your device, you call and surf via your new provider.
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Mobile broadband data-only SIM cards.
#daretoask Dare To Ask
We care to explain.
- Do I have to pay a penalty if I change my mobile phone provider?
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No, switching to another mobile phone operator is free, provided you have taken into account the minimum contract duration of 6 months. After 6 months you can switch for free. If you want to switch sooner, you sometimes have to pay a cancellation fee that is a maximum of the remaining subscription fee up to those 6 months.
- Isn't the process very cumbersome?
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Granted, switching your mobile phone provider is more cumbersome than switching your energy supplier. You have to wait until you receive the new SIM card, and then you have to wait again until your number is transferred, and then you have to physically swap the SIM cards. But all in all, this takes up very little time and you can do most everything online.
- Do I have to stop my subscription myself?
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No, definitely do not! Let the new operator arrange this with the old provider. That way, you avoid problems because everything is done in the right order. Leave it to the pro!
- What is the Fair Use Policy for unlimited calls?
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Many SIM only deals offer the possibility of making 'unlimited' calls, sending text messages or using data. Usually, a Fair Use Policy is applied to this. The normal user will hardly ever be restrained by such an FUP. The only purpose of the FUP is to prevent gross abuse of the service. For example, you may not use this type of subscription to set up machine-to-machine communication services or run call centre-like activities. For that sort of thing, you are better off contracting other types of business subscriptions.
- Can I keep my current telephone number?
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Yes, you can transfer your current mobile number to the new operator free of charge. When you make your request, state your current customer number and the SIM card number, if any, and the new operator will arrange everything with the previous provider.
- Do I have good network coverage in my home town?
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Usually, you have good mobile phone reception everywhere in Belgium. 4G is available almost everywhere, or at least 3G reception. The BIPT makes a network coverage map available free of charge. View the map here.